Last updated: May 27, 2026
This is a plain-English summary of the terms that govern your use of GAIA SQUAD. We have tried to keep it short and readable. It is binding. Read it carefully, and write to info@gaiasquad.com if anything is unclear.
You are responsible for keeping your account credentials secure and for any activity that happens under your account. If you allow someone in your organization to use the service, you remain responsible for what they do. Tell us at info@gaiasquad.com if you believe your account has been compromised.
You may not use the service for anything illegal, abusive, or designed to harm others. We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.
GAIA SQUAD operates AI digital teammates that work alongside your team. The teammates can read messages and documents you share with them, draft content, take actions on your behalf within boundaries you set, and remember the work over time. The specific capabilities of each teammate (Tara, and others) are described on our website and updated as the service evolves.
The service is provided as is and as available. We do our best to keep it running well, but we do not offer formal service-level agreements.
If you are on a paid plan, you authorize us to charge your payment method on the schedule shown when you subscribed. If you upgrade, the new charges take effect immediately. If you downgrade or cancel, changes take effect at the end of your current billing cycle.
We may change pricing for new sign-ups at any time. For existing customers, we will give at least 30 days' notice before any price change takes effect.
We may add, change, or remove features over time. We will not remove a feature that is the core of your subscription without giving you reasonable notice and, where appropriate, a path to an equivalent capability.
You retain all rights to the content you share with GAIA SQUAD — messages, documents, drafts, anything you bring into a conversation with our digital teammates. We do not claim ownership of your content. We do not use your content to train AI models.
You grant us a limited, non-exclusive license to process your content for the sole purpose of providing the service to you. That license ends when you cancel.
We retain all rights to the GAIA SQUAD service itself — software, designs, AI models, documentation, and everything else we build. You may use the service under these terms; you may not copy, resell, or redistribute it.
You may cancel at any time. When you cancel:
If you would like a copy of your data before you leave, contact us and we will provide it in a structured format.
We may suspend or terminate your access without refund if you materially violate these terms. We will give notice when we can.
GAIA SQUAD produces AI-generated drafts, summaries, and recommendations. These outputs are suggestions, not decisions. You are responsible for reviewing them before they take effect — particularly for HR-sensitive content (policies, communications, employee-affecting decisions).
We make reasonable efforts to ensure AI outputs are grounded in your team's knowledge and curated sources, not in open-internet content. We provide citation links where applicable. We acknowledge that AI systems can make mistakes; if you find an error, contact us so we can investigate.
If you believe an AI output materially harmed you and would like a human review, contact our Privacy Officer (see Privacy Policy). We will review the reasoning and the outcome.
Your privacy is governed by our Privacy Policy. Our security practices are described in our Security posture. Both are incorporated by reference into these terms.
To the maximum extent permitted by applicable law, AIKON is not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the service, including but not limited to lost profits, lost data, business interruption, or reputational harm.
Our total liability for any claim arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. If you are on a free plan, our liability is limited to CAD 100.
These limits apply even if we were advised of the possibility of damages.
These terms are governed by the laws of the Province of Quebec, Canada, and the federal laws of Canada applicable in Quebec. The courts of the judicial district of [Insert applicable district], Quebec, Canada, have exclusive jurisdiction over any dispute arising out of or relating to these terms.
If you have a dispute with us, please contact us first at info@gaiasquad.com. We will make a good-faith effort to resolve it informally before either side resorts to litigation.
When we make material changes, we will update the Last updated date at the top and notify you directly when reasonable. Continued use of the service after a change means you accept the updated terms.
Write to info@gaiasquad.com. We answer every message.
